by Calla Gordon | Sep 29, 2025 | AI
AI Help Your Team Embrace AI-Driven Process Changes Artificial intelligence is no longer an abstract idea; it’s becoming part of everyday operations in customer service, finance, supply chains, and beyond. For many organizations, AI-driven process changes are designed...
by Calla Gordon | Sep 22, 2025 | Thought Leadership
Thought Leadership Not another ’why do digital transformation projects fail’ blog Atanu Roy SVP Customer Success I know… you’ve probably read a hundred articles trying to arm yourself with the “do’s and don’ts” before kicking off your own digital transformation....
by Calla Gordon | Sep 15, 2025 | Business
Business 5 Ways to Get User Adoption Right — And Make Your Digital Transformation Stick You’ve invested in new technology. The business case is solid, leadership is on board, and you’ve spent months implementing the solution. But when launch day comes, something...
by Laura Varley | Sep 5, 2025 | Thought Leadership
Thought Leadership AI Can Code. But Can It Ship? The Challenges of AI Code Generation Haider Al-Seaidy Chief Customer Officer Customer Success Every few months, it seems, the tech industry collectively gasps at the next leap forward in large language models (LLMs)...
by Calla Gordon | Sep 1, 2025 | Business
Business Fix the Flow: How to Unblock Broken Business Processes Fast Every enterprise experiences it at some point: approvals stuck in inboxes, operations running on spreadsheets, and teams slowed by disconnected systems. These broken workflows aren’t just...
