by Calla Gordon | Nov 11, 2024 | Thought Leadership
Thought Leadership How Embracing Customer Success Can Transform Your Business Processes Atanu Roy SVP Customer Success “Can you just document the new CS (Customer Success) processes?” was how it started – sparked by quite reasonable feedback from our Sales team trying...
by Calla Gordon | Oct 28, 2024 | AI, Thought Leadership
Thought Leadership The Strategic Advantage of AI in Supply Chain Risk Management Niall Gallacher Director, Business Value, Customer Success In today’s increasingly complex and interconnected global economy, supply chains are more vulnerable than ever to a wide...
by Calla Gordon | Oct 14, 2024 | AI, Thought Leadership
Thought Leadership Can You Have Too Much AI? The Risks of Unchecked Siloed Intelligence Haider Al-Seaidy Chief Customer Officer Customer Success Are we sitting on AI hell without realizing it! Can you ever have too much AI? I’d say the answer to that question is...
by Calla Gordon | Sep 30, 2024 | Thought Leadership
Thought Leadership Cutting Through the AI Hype: How Businesses Can Turn Innovation into Real Outcomes Caique Zaniolo VP Product As I started my new role as VP of Products at Cyferd, I focused my attention on the challenges businesses face. The landscape is...
by Calla Gordon | Sep 16, 2024 | AI, Thought Leadership
Thought Leadership Everyone’s an Expert Matt Heys Senior VP, Artificial Intelligence & Neural Genesis With the recent, rapid rise in prominence of Artificial Intelligence (AI) owing to the progress made in implementing Large Language Models (LLMs) with...
by Calla Gordon | Sep 2, 2024 | Thought Leadership
Thought Leadership “How the @&!K did my cyber and IT guys leave me SO exposed to that flawed Crowdstrike update?” Atanu Roy SVP Customer Success That’s the question that hundreds of thousands of business executives are asking of themselves and their teams. At one...
