by Calla Gordon | Nov 11, 2024 | Thought Leadership
Thought Leadership How Embracing Customer Success Can Transform Your Business Processes Atanu Roy SVP Customer Success “Can you just document the new CS (Customer Success) processes?” was how it started – sparked by quite reasonable feedback from our Sales team trying...
by Calla Gordon | Nov 6, 2024 | Business
Business How Paper-Based Processes Are Hurting Your Business How Paper-Based Processes Are Hurting Your Business Digitally illiterate businesses still exist With 2025 looming, and the proliferation of AI that has dominated this year, it may be hard to imagine that...
by Calla Gordon | Oct 28, 2024 | AI, Thought Leadership
Thought Leadership The Strategic Advantage of AI in Supply Chain Risk Management Niall Gallacher Director, Business Value, Customer Success In today’s increasingly complex and interconnected global economy, supply chains are more vulnerable than ever to a wide...
by Calla Gordon | Oct 21, 2024 | Partnership
Partnership Why Work with a Cyferd Partner? At Cyferd, we’ve built a cloud-native platform that makes it easy for you to create and deploy custom applications quickly. Whether you’re looking to streamline operations, manage data more effectively, or design new...
by Calla Gordon | Oct 14, 2024 | AI, Thought Leadership
Thought Leadership Can You Have Too Much AI? The Risks of Unchecked Siloed Intelligence Haider Al-Seaidy Chief Customer Officer Customer Success Are we sitting on AI hell without realizing it! Can you ever have too much AI? I’d say the answer to that question is...