Case Study

Why tick9 Partners with Cyferd to Accelerate Results

Watch the interview above: In this video, tick9 Founder Steve Fewster shares how his team uses Cyferd to deliver rapid, tailored digital solutions — especially for clients struggling with rigid ERP systems.

 

Meet tick9

Built on Experience, Driven by Innovation

Founded in 2015 by Steve Fewster, tick9 began as a specialist consultancy focused on helping businesses make the most of their technology investments. Before launching tick9, Steve had spent over 20 years delivering ERP, CRM, and Business Intelligence solutions for clients across multiple industries — from financial services to manufacturing.

tick9 quickly evolved beyond consultancy. Today, it’s a technology company with a product-led approach — designing, developing, and delivering applications that extend and enhance clients’ existing business systems.

What sets tick9 apart is their knowledge and expertise, especially in ERP implementation and optimisation. The team has collectively delivered 400–500 ERP projects, making them experts not only in software delivery — but in the business processes that drive real value.

 

Why Partner with Cyferd?

Like many seasoned consultants, Steve was searching for a modern platform that would let his clients move faster without the slow, rigid workflows of traditional tech stacks. “Cyferd was introduced to me by someone I’d worked with in the past,” he explains. “From early stages, it was evident the platform was going to allow me to deliver those types of solutions.”

For tick9, Cyferd was the missing piece — a platform that aligned with their mission to build nimble, tailored applications that wrap around existing systems. As Steve puts it, “Cyferd becomes a really good tool to sit alongside what they’ve already got in place.”

This flexibility — what Steve calls a “Swiss Army knife” — means tick9 can move fast, plug process gaps, and deliver impactful solutions in hours or days, not weeks or months.

What tick9 is Building with Cyferd

tick9 often starts where many transformation projects stall: data.

Clients bring them in to unify scattered data sources and build real-time dashboards and reporting. But once the team’s expertise in ERP and CRM becomes clear, the scope often expands into broader digital transformation.

Some of the most common solutions tick9 builds with Cyferd include:

  • Accounts Payable automation
  • Purchase-to-Pay (P2P) workflows
  • Health and Safety apps — even down to issuing PPE
  • Resource tracking across multiple sites
  • Demand forecasting and capacity planning

These aren’t off-the-shelf tools. With Cyferd, tick9 builds intelligent, tailored applications designed to plug directly into existing systems. And with Neural Genesis, Cyferd’s built-in AI engine, these apps don’t just work — they think. tick9 builds predictive, responsive solutions with AI baked in, driving operational excellence and unlocking performance gains.

As Steve puts it, “We’ve now got a number of clients live on the platform, all with tailored applications sitting around their existing ERP systems — and niche apps that probably couldn’t be built anywhere else.”

The Benefits of Being a Cyferd Partner

tick9 has gone all-in on the Cyferd platform, building a team of 10 certified developers who can deliver rapid, high-value solutions to clients.

“From a solutions perspective, as an engineer, the world is your oyster — and Cyferd is the tool that makes it possible.”
— Steve Fewster

That flexibility is what makes Cyferd such a powerful part of the tick9 toolkit.

The platform isn’t just another tool — it’s an enabler that empowers the team to:

  • Deliver value in days, not months
  • Build applications that flex to unique business needs
  • Work seamlessly alongside (or replace parts of) legacy ERP systems
  • Harness the power of AI for real process automation

And the relationship is more than technical. Cyferd’s partner ecosystem offers robust training, certification, and a community of innovators sharing knowledge and best practices.

As Steve says, “We want our clients to fail fast. To try something, iterate, and get to value — quickly.”

Ready to See It?

tick9’s mantra is simple: seeing is believing.

If your ERP is underdelivering, your processes are manual, or your systems don’t talk to each other — it’s time to explore what’s possible. tick9 and Cyferd can help you build solutions that work with what you already have.

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