Press Release
Jabil and Cyferd Unveil ID8 Global, a Joint Venture Launching Groundbreaking AI-Driven, Fully Autonomous Supply Chain Platform
ST. PETERSBURG, Fla. and NEW YORK – November 12, 2024 – Jabil Inc. (NYSE: JBL), a global leader in engineering, manufacturing, and supply chain solutions today announced ID8 Global, a joint venture with Cyferd Inc., a pioneering AI company specializing in data technology. Together, they are introducing a generative AI-driven, autonomous supply chain and procurement software platform that will transform how industries manage complex logistics, procurement, and operations on a global scale.
The joint venture between Cyferd and a Jabil subsidiary marks the beginning of a new era for AI-driven procurement and supply chain transformation. Combining Jabil’s extensive experience across the global supply chain with Cyferd’s advanced platform capabilities and proprietary self-learning AI engine, Neural Genesis, ID8 Global’s customizable software solution presents a unique value proposition for supply chain and procurement practitioners within any organization.
The platform is set to allow teams to autonomously manage their complex, multi-tiered supply chains with exceptional speed and precision. Companies can then proactively address disruptions, optimize procurement processes, and respond to market changes in real time – a key competitive advantage in an increasingly disrupted world.
“By merging Jabil’s industry expertise with Cyferd’s cutting-edge AI capabilities, we’re not just improving the supply chain; we’re reimagining it,” said Frank McKay, chief procurement and supply chain officer at Jabil. “This platform will help organizations scale faster and adapt to global demands. We’re at the forefront of something truly transformative that will strengthen Jabil’s relationships with its customers and suppliers.”
“ID8 Global will embed AI-driven automation and efficiency gains directly into the core of customers’ procurement and supply chain operations,” added Jeff Austin, vice president of procurement and supply chain services at Jabil. “Through this joint venture, we’re driving smarter, more sustainable decision-making workflows across the supply chain ecosystem and building the foundation for autonomous, resilient supply chain management.”
“Our alliance with Jabil through this joint venture redefines what’s possible in supply chain and procurement management,” said Ranjit Bahia, CEO at Cyferd. “With Cyferd’s self-learning engine, which can create AI agents and applications in minutes, we’re creating dramatic efficiencies in digital transformation and seamless data integration within organizations. Paired with Jabil’s unparalleled knowledge and decades of expertise, we’re creating one of the most advanced self-learning platforms on the planet. This is a leap forward for flexible, proactive supply chain operations.”
The platform and joint venture will officially debut at Electronica, held at the Trade Fair Center Messe München in Munich, Germany, Nov. 12–15. To meet the Jabil and Cyferd teams, stop by Stand 319 in Hall B4.
About Jabil:
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Discover more at www.jabil.com.
About Cyferd:
Cyferd is a global leader in artificial intelligence, unifying complex data systems to bring intelligence and autonomy to modern enterprises. Through AI-driven solutions, Cyferd empowers organizations to achieve operational efficiency and data-driven transformation across industries. Discover more at www.cyferd.com
# # #
Media Contact
Timur Aydin
Senior Director, Enterprise Marketing and Communications
publicrelations@jabil.com
Olivia Kershaw
Operations Manager
olivia.kershaw@cyferd.com
Find out more About Cyferd
New York
Americas Tower
1177 6th Avenue
5th Floor
New York
NY 10036
London
2nd Floor,
Berkeley Square House,
Berkeley Square,
London W1J 6BD
Request a Demo
Comparisons
BOAT Platform Comparison 2026
Timelines and pricing vary significantly based on scope, governance, and integration complexity.
What Is a BOAT Platform?
Business Orchestration and Automation Technology (BOAT) platforms coordinate end-to-end workflows across teams, systems, and decisions.
Unlike RPA, BPM, or point automation tools, BOAT platforms:
- Orchestrate cross-functional processes
- Integrate operational systems and data
- Embed AI-driven decision-making directly into workflows
BOAT platforms focus on how work flows across the enterprise, not just how individual tasks are automated.
Why Many Automation Initiatives Fail
Most automation programs fail due to architectural fragmentation, not poor tools.
Common challenges include:
- Siloed workflows optimised locally, not end-to-end
- Data spread across disconnected platforms
- AI added after processes are already fixed
- High coordination overhead between tools
BOAT platforms address this by aligning orchestration, automation, data, and AI within a single operational model, improving ROI and adaptability.
Enterprise BOAT Platform Comparison
Appian
Strengths
Well established in regulated industries, strong compliance, governance, and BPMN/DMN modeling. Mature partner ecosystem and support for low-code and professional development.
Considerations
9–18 month implementations, often supported by professional services. Adapting processes post-deployment can be slower in dynamic environments.
Best for
BPM-led organizations with formal governance and regulatory requirements.
Questions to ask Appian:
- How can we accelerate time to production while maintaining governance and compliance?
- What is the balance between professional services and internal capability building?
- How flexible is the platform when processes evolve unexpectedly?
Cyferd
Strengths
Built on a single, unified architecture combining workflow, automation, data, and AI. Reduces coordination overhead and enables true end-to-end orchestration. Embedded AI and automation support incremental modernization without locking decisions early. Transparent pricing and faster deployment cycles.
Considerations
Smaller ecosystem than legacy platforms; integration catalog continues to grow. Benefits from clear business ownership and process clarity.
Best for
Organizations reducing tool sprawl, modernizing incrementally, and maintaining flexibility as systems and processes evolve.
Questions to ask Cyferd:
- How does your integration catalog align with our existing systems and workflows?
- What is the typical timeline from engagement to production for an organization of our size and complexity?
- How do you support scaling adoption across multiple business units or geographies?
IBM Automation Suite
Strengths
Extensive automation and AI capabilities, strong hybrid and mainframe support, enterprise-grade security, deep architectural expertise.
Considerations
Multiple product components increase coordination effort. Planning phases can extend time to value; total cost includes licenses and services.
Best for
Global enterprises with complex hybrid infrastructure and deep IBM investments.
Questions to ask IBM:
- How do the Cloud Pak components work together for end-to-end orchestration?
- What is the recommended approach for phasing implementation to accelerate time to value?
- What internal skills or external support are needed to scale the platform?
Microsoft Power Platform
Strengths
Integrates deeply with Microsoft 365, Teams, Dynamics, and Azure. Supports citizen and professional developers, large connector ecosystem.
Considerations
Capabilities spread across tools, requiring strong governance. Consumption-based pricing can be hard to forecast; visibility consolidation may require additional tools.
Best for
Microsoft-centric organizations seeking self-service automation aligned with Azure.
Questions to ask Microsoft:
- How should Power Platform deployments be governed across multiple business units?
- What is the typical cost trajectory as usage scales enterprise-wide?
- How do you handle integration with legacy or third-party systems?
Pega
Strengths
Advanced decisioning, case management, multi-channel orchestration. Strong adoption in financial services and healthcare; AI frameworks for next-best-action.
Considerations
Requires certified practitioners, long-term investment, premium pricing, and ongoing specialist involvement.
Best for
Organizations where decisioning and complex case orchestration are strategic differentiators.
Questions to ask Pega:
- How do you balance decisioning depth with deployment speed?
- What internal capabilities are needed to maintain and scale the platform?
- How does licensing scale as adoption grows across business units?
ServiceNow
Strengths
Mature ITSM and ITOM foundation, strong audit and compliance capabilities. Expanding into HR, operations, and customer workflows.
Considerations
Configuration-first approach can limit rapid experimentation; licensing scales with usage; upgrades require structured testing. Often seen as IT-centric.
Best for
Enterprises prioritizing standardization, governance, and IT service management integration.
Questions to ask ServiceNow:
- How do you support rapid prototyping for business-led initiatives?
- What is the typical timeline from concept to production for cross-functional workflows?
- How do licensing costs evolve as platform adoption scales globally?